PT Check In

We are a physical therapy office looking to hire a dependable, energetic teammate who knows the importance of being the first person our patients meet.
Our Check In staff play a key role in representing our practice within the community.
The ideal candidate must be friendly and confident with excellent customer service skills.
Essential Job Duties: Greeting patients professionally both in person and on the phone Quickly answering or properly referring to questions and issues Optimizing provider schedules and patient satisfaction with efficient scheduling Notifying providers of patient arrivals Comforting patients by anticipating anxieties and effectively answering questions Ensuring availability of treatment information by retrieving and updating patient records Verifying financial records and collecting patient charges Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders Responsibilities include: Patient check-in and check-out Schedule return appointments Collect co-pays and deductibles Maintain and balance a cash drawer Obtain benefit information from third party payers Chart preparation for physicians Experience Required 1 year(s): Basic insurance verification knowledge 1 year(s): Medical office setting Education Required High School or better Behaviors Preferred Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Loyal: Shows firm and constant support to a cause Dedicated: Devoted to a task or purpose with loyalty or integrity Team Player: Works well as a member of a group