Description
Sunshine Quality Solutions is looking for a service writer.
This individual assists the service manager and service advisor in maintaining accurate and on-time reports and records relative to the service departments operation within the dealership.
The service writer fields internal and external customer inquiries to the service department.
If you strive for numerous career growth opportunities and serving those linked to the land, Sunshine is the place for you.
What You’ll Do
The service writer maintains the service library with current information, maintains the service department filing and records, maintains accessories and supplies, and prepares replacement orders.
As directed, the service writer opens work orders and works with the centralized warranty processor to follow up on warranty claim discrepancies.
In addition, the service writer facilitates equipment trucking and updates customer profiles using equipment, hours, or other information from the customer work orders.
Company Benefits and Perks
We offer a robust benefit package including flexible work hours and family-friendly benefits to all our full-time employees.
Our comprehensive benefits package includes:
Medical, Dental, Vision, and Life Insurance, including AD&D
401(k) with an employer match
Company paid Short Term Disability
Company funded Health Savings Account
Paid Time Off:
Vacation time
Sick time
Company paid holidays
Bereavement
Jury Duty
Incentive pay
Deere Employees Credit Union
Training through John Deere University
Career growth
Great team to work with
About the Company
With over 85 years of combined experience and knowledge in supporting the Agricultural and Turf Care industry in southern Louisiana and southern Mississippi, Sunshine Quality Solutions provides optimized parts and service support, volume pricing on equipment, and a robust equipment inventory.
Now with 17 locations across southern Louisiana, Sunshine offers numerous career growth opportunities from entry level positions all the way up to senior management positions.
Come and join Sunshine’s welcoming company culture, where our mission is to improve the quality of life for our employees and customers who take pride in being linked to the land.
Qualifications
What’s Required
1 year of clerical experience
Basic knowledge of accounting practices
Strong computer skills:
Microsoft Office
Internet functions
High School Diploma
Ability to pass a pre- employment drug screen
What’s Preferred
2+ years of clerical experience
General understanding of mechanical/ technical terms
Physical Requirements
The physical requirements described below are those necessary to successfully perform the respected position.
Reasonable accommodations will be made to ensure individuals with disabilities can successfully perform the position requirements.
While performing the essential job functions, the employee may be required to sit/ stand for a duration of time while using their hands and fingers to operate a computer and/ or telephone.
This position requires specific vision abilities, such as having the visual acuity to read words or numbers on the computer screen and paper.
Occasionally, the individual may lift items weighing up to 50 lbs.
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