Are you ready to join an organization that has a reputation for outstanding leadership, innovation, and industry expertise.
Our employees use their creativity and talent to invent new solutions, meet demands, and offer the most effective services available in our industry.
Oak Haven Community Care Center is seeking an Admissions Coordinator to join the team!
CommCare Corporation invites you to become a part of an innovative team and one of the fastest-growing Retirement Living, Home Health and Hospice Companies that spans across Louisiana and Mississippi with over 2,000 healthcare professionals!
CommCare Corporation’s mission is to be an innovative leader in the development and delivery of quality health care services, and to be committed to a learning environment that attracts and develops dedicated care givers.
Essential Job Responsibilities
The Admissions Coordinator works in coordination with the Marketing Director to develops census and quality mix by providing prospective patients and/or responsible parties with appropriate information and assistance to the nursing center.
Sales Responsibilities
Ability to utilize sales techniques to attract and obtain desired admissions to the nursing center under the direction of the Marketing Director/Administrator.
Ensures that a model room is maintained in the nursing center.
Conducts tours of the facility, completes inquiry forms for admission paperwork, and provides inquiries with brochures about nursing home, Medicare facts, and room rates.
Maintains necessary knowledge of served market areas, patient origin, and major referral sources.
Admissions Process Responsibilities
Screen patients financially, visit prospective patients in the hospital and make assessment regarding his/her suitability for admission in the nursing center.
Works with Account Manager, Nursing, Social Services Department to verify eligibility and contacts insurance companies to determine or verify coverage.
Meets with families before admission to complete admissions contract.
Ability to relay to family and residents rates and charges of desired changes of accommodations, explains services and nursing home policy regarding payment of bills.
Provides welcome information, limited liability treatment policy and legal surrogate, and interprets nursing home regulations to patient concerning visitors, visiting hours, and disposition of clothing and valuables.
Customer Satisfaction Responsibilities
May assist Administrator in contacting families after admission and discharge to personally determine satisfaction.
Provides timely follow-up on family or guarantor complaints and problem solves with patients and/or staff.
At the direction of the Marketing Director, ensures a welcome program is in place and functioning.
Inspects patient’s room prior to admission.
Notifies particular wing to expect patient and arranges for escort to room.
Administrative Responsibilities
Assists Marketing Director in training the Admission team.
Orders, copies, and assembles admissions forms.
Provides support by assisting in the following activities: information, tracking inquiries from accounts, may be expected to provide feedback to and from the Account Manager, DON & Marketing Director.
Assists the Marketing Director with planning, coordinating, and executing community and referral source events.
Reports observations concerning structural, equipment and furniture defects and malfunctioning to appropriate personnel.
Coordinates work of department with work of other departments.
At the direction of the Marketing Director/Administrator, may be asked to attend and participate in staff meetings, departmental head meetings, or other center meetings.
Qualifications
High School Diploma
Sales experience, particularly in health care services, products or pharmaceuticals is desirable.
Familiarity with long term care and/or health care services useful.
Other Qualifications
Has not been excluded from participating in Medicare and Medicaid programs.
Maintains eligibility to participate in Medicare and Medicaid programs throughout employment.
Participate in pre-employment and annual Tuberculosis screening.
We are committed to giving our employees only the very best, providing not only competitive salaries and wages, but a comprehensive benefits package.
“All offers of employment are subject to the completion of a satisfactory background check and reference check and eligibility for the participation in Medicare and Medicaid programs.
CommCare Corporation is subject to the Centers for Medicare & Medicaid Services (CMS) COVID-19 vaccine mandate for healthcare workers.
All employees are required to be fully vaccinated against COVID-19 by hire date.
Reasonable accommodations will be considered.
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CommCare Corporation is an Equal Opportunity-Affirmative Action Employer
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